{"id":836,"date":"2026-02-19T13:25:57","date_gmt":"2026-02-19T13:25:57","guid":{"rendered":"https:\/\/clarente.ee\/?page_id=836"},"modified":"2026-04-15T11:49:00","modified_gmt":"2026-04-15T11:49:00","slug":"privaatsuspoliitika","status":"publish","type":"page","link":"https:\/\/clarente.ee\/en\/privaatsuspoliitika\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><\/p>\n\n\n\n<p><strong>1. Data Controller<\/strong><\/p>\n\n\n\n<p>The data controller is Clarente O\u00dc.<br>Registry code: 16897498<br>Address: Mustam\u00e4e tee 46, Tallinn<br>Email: info@clarente.ee<\/p>\n\n\n\n<p><strong>2. Definitions<\/strong><\/p>\n\n\n\n<p><strong>Personal data <\/strong>\u2013 any information relating to an identified or identifiable person.<br><strong>Special categories of personal data<\/strong> \u2013 \u0434\u0430\u043d\u043d\u044b\u0435 \u043e \u0441\u043e\u0441\u0442\u043e\u044f\u043d\u0438\u0438 \u0437\u0434\u043e\u0440\u043e\u0432\u044c\u044f \u0438 \u043f\u0441\u0438\u0445\u043e\u043b\u043e\u0433\u0438\u0447\u0435\u0441\u043a\u043e\u043c \u0441\u043e\u0441\u0442\u043e\u044f\u043d\u0438\u0438.<br><strong>Processing <\/strong>\u2013 collection, storage, use, disclosure and other processing of data.<\/p>\n\n\n\n<p><strong>3. Categories of personal data processed<\/strong><\/p>\n\n\n\n<p><strong>3.1 General personal data<br><\/strong>\u2013 name;<br>\u2013 personal identification code;<br>\u2013 phone number;<br>\u2013 email address;<br>\u2013 content of communication;<\/p>\n\n\n\n<p><strong>3.2 Special categories of personal data<br><\/strong>\u2013 health data (including mental health);<br>\u2013 assessments and action plans collected during rehabilitation;<br>\u2013 information collected during counselling.<\/p>\n\n\n\n<p><strong>4. T\u00f6\u00f6tlemise eesm\u00e4rgid<\/strong><\/p>\n\n\n\n<p>Personal data is processed for the following purposes:<\/p>\n\n\n\n<p>\u2013 provision of rehabilitation and counselling services;<br>\u2013 service planning and documentation;<br>\u2013 communication with the client;<br>\u2013 reporting to funders and partners;<br>\u2013 compliance with legal obligations;<br>\u2013 ensuring service quality.<\/p>\n\n\n\n<p><strong>5. Legal basis for processing<br><\/strong><\/p>\n\n\n\n<p><strong>5.1 General personal data<\/strong><br>\u2013 performance of a contract [GDPR Article 6(1)(b)];<br>\u2013 compliance with a legal obligation [GDPR Article 6(1)(c)];<br>\u2013 legitimate interest [GDPR Article 6(1)(f)];<br>\u2013 consent [GDPR Article 6(1)(a)]. <\/p>\n\n\n\n<p><br><strong>5.2 Special categories of personal data<\/strong><\/p>\n\n\n\n<p>Processing of health data is carried out in accordance with<br>GDPR Article 9(2), in particular:<\/p>\n\n\n\n<p>\u2013 point (h) \u2013 for the provision of health care and social services;<br>\u2013 point (a) \u2013 based on the client\u2019s consent (where necessary).<\/p>\n\n\n\n<p><strong>6. Sources of personal data<\/strong><\/p>\n\n\n\n<p>Personal data is collected:<\/p>\n\n\n\n<p>\u2013 from the client directly;<br>\u2013 via T\u00f6\u00f6tukassa; <br>\u2013 via Sotsiaalkindlustusamet;<br>\u2013 from partners (e.g. referring specialists). <\/p>\n\n\n\n<p><strong>7. Data disclosure<\/strong><\/p>\n\n\n\n<p>Personal data is disclosed only if it is necessary for the provision of the service or required by law.<\/p>\n\n\n\n<p>Possible recipients:<\/p>\n\n\n\n<p>\u2013 T\u00f6\u00f6tukassa;<br>\u2013 Sotsiaalkindlustusamet;<br>\u2013 specialists involved in the service (e.g. psychologist, social worker, physiotherapist);<br>\u2013 IT and software service providers.<\/p>\n\n\n\n<p><strong>8. Data processors and systems<\/strong><\/p>\n\n\n\n<p>Authorized processors are used in the processing of personal data, including:<\/p>\n\n\n\n<p>\u2013 Rehasoft (client data management and documentation);<br>\u2013 T\u00f6\u00f6tukassa portal (client data management and documentation);\n\u2013 Sotsiaalkindlustusamet portal (client data management and documentation).<\/p>\n\n\n\n<p>Data processing agreements (DPAs) have been concluded with all processors.<\/p>\n\n\n\n<p><strong>9. Data retention<\/strong><\/p>\n\n\n\n<p>Personal data is stored:<\/p>\n\n\n\n<p>\u2013 in accordance with the needs of service provision;<br>\u2013 in accordance with statutory retention periods;<br>\u2013 in accordance with funders\u2019 requirements.<\/p>\n\n\n\n<p>As a general rule, service-related documents are retained for 3\u20135 years. After the retention period expires, the data is deleted or anonymized.<\/p>\n\n\n\n<p><strong>10. Data security<\/strong><\/p>\n\n\n\n<p>We implement the following security measures:<\/p>\n\n\n\n<p>\u2013 access restrictions (role-based access);<br>\u2013 secure information systems; <br>\u2013 data encryption and backup;<br>\u2013 employee confidentiality obligation.<\/p>\n\n\n\n<p><strong>11. Data subject rights<\/strong><\/p>\n\n\n\n<p>You have the right:<\/p>\n\n\n\n<p>\u2013 to access your personal data;<br>\u2013 to request rectification of data;<br>\u2013 to request deletion of data (where permitted by law);<br>\u2013 to restrict processing;<br>\u2013 to object to processing;<br>\u2013 to withdraw consent. <\/p>\n\n\n\n<p><strong>Requests should be submitted by email: info@clarente.ee<\/strong><\/p>\n\n\n\n<p>You also have the right to lodge a complaint with the Andmekaitse Inspektsioon.<\/p>\n\n\n\n<p><strong>12. Cookies<\/strong><\/p>\n\n\n\n<p>The website uses cookies for the following purposes:<\/p>\n\n\n\n<p>\u2013 website functionality;<br>\u2013 collection of usage statistics;<br>\u2013 improving user experience.<\/p>\n\n\n\n<p>The user has the right to restrict the use of cookies in their browser settings.<\/p>\n\n\n\n<p><strong>13. Changes to the Privacy Policy<\/strong><\/p>\n\n\n\n<p>Clarente O\u00dc reserves the right to modify the privacy policy.<br>The current version is always available on the website.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>1. Vastutav t\u00f6\u00f6tleja Vastutav t\u00f6\u00f6tleja on Clarente O\u00dcRegistrikood: 16897498Aadress: Mustam\u00e4e tee 46, TallinnE-post: info@clarente.ee 2. M\u00f5isted Isikuandmed \u2013 igasugune teave tuvastatud v\u00f5i tuvastatava f\u00fc\u00fcsilise isiku kohta.Eriliigilised isikuandmed \u2013 andmed tervise ja ps\u00fchholoogilise seisundi ja kohta.T\u00f6\u00f6tlemine \u2013 andmete kogumine, s\u00e4ilitamine, kasutamine, edastamine jm. 3. T\u00f6\u00f6deldavate isikuandmete kategooriad 3.1 Tavap\u00e4rased isikuandmed&#8211; nimi;&#8211; isikukood;&#8211; telefoninumber;&#8211; e-posti aadress;&#8211; suhtluse [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"footnotes":""},"class_list":["post-836","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/clarente.ee\/en\/wp-json\/wp\/v2\/pages\/836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clarente.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clarente.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clarente.ee\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/clarente.ee\/en\/wp-json\/wp\/v2\/comments?post=836"}],"version-history":[{"count":3,"href":"https:\/\/clarente.ee\/en\/wp-json\/wp\/v2\/pages\/836\/revisions"}],"predecessor-version":[{"id":986,"href":"https:\/\/clarente.ee\/en\/wp-json\/wp\/v2\/pages\/836\/revisions\/986"}],"wp:attachment":[{"href":"https:\/\/clarente.ee\/en\/wp-json\/wp\/v2\/media?parent=836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}